Part-Time Sales Leader

2 months ago


Pleasanton, California, United States Hallmark Full time
Job Summary

We are seeking a highly motivated and customer-focused Part-Time Sales Leader to join our team at Hallmark. As a key member of our sales team, you will be responsible for delivering an exceptional consumer shopping experience, modeling and coaching service and selling skills, and leading store associates when the Store Manager is not available.

About the Role

This part-time opportunity is located at our Hallmark Corporate owned Gold Crown store, where you will be part of a team that inspires meaningful connections and makes a genuine difference in every life, every day.

Key Responsibilities
  • Deliver Exceptional Customer Service: Provide a personalized and engaging shopping experience that leaves guests feeling inspired, ready to connect, and eager to return.
  • Model and Coach Service and Selling Skills: Demonstrate and teach service and selling skills to store associates, ensuring a consistent and high-quality customer experience.
  • Lead Store Associates: Provide feedback and guidance to store associates when the Store Manager is not available, ensuring seamless store operations.
  • Communicate Daily Priorities and Goals: Communicate daily priorities, goals, and business information to store associates, maintaining a fun and supportive team environment.
  • Execute Store Operations: Execute store operations, including product replenishment, merchandising, ringing sales, processing shipments, managing inventory, and point-of-sale audits.
Requirements
  • At least 18 years of age.
  • One or more years of experience in retail, sales, or customer service; or at least 6 months experience in a Hallmark Corporate Store.
  • Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
  • Availability to open and close the store 3+ times per week and 2+ weekend shifts per month.
  • Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds.
Preferred Qualifications
  • High school diploma or equivalent.
  • Two or more years of previous experience in retail, sales, or customer service.
  • Strong customer-focused engagement and consultative selling skills.
  • Ability to communicate effectively with customers and employees.
  • Proficiency and comfort using a computer and other technology.
Why Work at Hallmark

We offer a comprehensive benefits package, including a savings/401(K) plan with a 3% company match, investment assistance, and a variety of local and national discounts. The hourly pay range for this position is between $16.50 and $17.00.


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