Admitting Registrar

Job Summary:

The Admitting Registrar is responsible for registering and admitting patients in the hospital information system, verifying insurance eligibility, collecting copayments, and interacting with internal and external customers.

Key Responsibilities:

• Deliver outstanding customer service to both internal and external customers.
• Ensure the integrity of patient demographic, insurance, and admission information in the hospital's information system.
• Review bed requests and assign bed placements for inpatient units.
• Obtain authorizations from health insurance companies for admitted patients.
• Verify patient insurance using various methods.
• Apply knowledge of payor requirements and guidelines to ensure effective reimbursement.
• Assist in ensuring adequate departmental coverage when needed.
• Participate in holiday coverage rotation.
• Conduct inpatient interviews.
• Secure patient valuables.
• Document accurate information on all patient accounts.
• Demonstrate ability to handle difficult situations.
• Serve as a resource for patients and others with questions.
• Collect insurance copays from patients.
• Collaborate with others to ensure a positive patient experience.

Requirements:

• High school diploma or GED.
• Strong organizational skills and sound judgment.
• Ability to work independently and as part of a team.
• Flexible availability to accommodate work coverage requests.
• Able to accurately type at least 40 words per minute.

Working Conditions:

Mental and visual attention requiring combination of alertness and manual dexterity when typing/using a PC. Able to stand for periods of time and able to push 10-15 pounds.

Physical Requirements:

High volume of telephone work and face-to-face interaction with patients, clinical staff, and colleagues. Maneuver in fast-paced inpatient and clinical areas. Professional business attire is required.