Guest Advocate

Target is a Fortune 50 company with over 400,000 team members worldwide, operating as one of America's leading retailers. Our purpose is to help all families discover the joy of everyday life, and we prioritize relationships, fuel, and develop talent by creating growth opportunities.

We are seeking a Guest Advocate to join our team, responsible for delivering exceptional guest service and ensuring a seamless shopping experience. As a Guest Advocate, you will be the face of Target, welcoming and thanking guests, and exceeding their expectations by focusing on guest interaction and recovery.

• Communicate effectively with guests to build an inclusive guest experience
• Blending problem-solving and decision-making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings, and services
• Supporting guest services such as order pick-up, Drive-up, and Registry

• Communicating effectively, including using positive language and being attentive to guests' needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while multi-tasking
• Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
• Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes

Target offers a competitive benefits package, including financial and education benefits, as well as well-being and beyond. We are an equal opportunity employer and welcome applications from diverse candidates. If you have a disability and require assistance in this application process, please visit your nearest Target store or reach out to Guest Services at https://www.target.com/help for additional information.