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Dairy Department Supervisor

2 months ago

Waterloo, Iowa, United States Hy-Vee, Inc. Full time

Job Title: Dairy Department Manager

Department: Dairy

FLSA: Non-Exempt

Job Summary:

We are seeking a highly skilled and experienced Dairy Department Manager to join our team at Hy-Vee, Inc. As a key member of our store leadership team, you will be responsible for leading and managing the dairy department to achieve exceptional customer service, sales growth, and profitability.

Key Responsibilities:

  • Lead and manage the dairy department team to achieve sales growth, customer satisfaction, and operational excellence.
  • Develop and implement effective sales strategies to drive business results and meet sales targets.
  • Manage inventory levels, merchandise, and product displays to ensure optimal product availability and visual appeal.
  • Collaborate with store directors, assistant managers, and other department managers to achieve store goals and objectives.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Provide exceptional customer service, respond to customer complaints, and resolve issues in a timely and professional manner.
  • Recruit, train, and develop department employees to achieve high performance and retention.
  • Manage department budgets, forecasts, and financial reports to ensure accurate and timely financial information.
  • Stay up-to-date with industry trends, competitor activity, and market conditions to inform business decisions.

Requirements:

  • High school diploma or equivalent required; associate's or bachelor's degree in business, marketing, or related field preferred.
  • Minimum 1+ year of experience in a retail or food industry leadership role, preferably in a dairy department or similar environment.
  • Proven track record of sales growth, customer satisfaction, and operational excellence.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
  • Basic math skills, including arithmetic calculations and financial analysis.

Working Conditions:

This position is frequently exposed to temperature extremes and dampness. There is possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast-paced work environment.

Equipment Used to Perform Job:

Telephone, fax, copier, cash register, intercom system, wrapping machine, pallet jacks, forklift, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, RPM.

Financial Responsibility:

Responsible for company assets, including equipment and merchandise.

Contacts:

Daily contact with customers, employees, suppliers/vendors, and the general public. Occasional contact with local, federal or state regulatory agencies regarding inspections.

Confidentiality:

Has access to confidential information including, employee compensation, monthly results, quarterly inventory reports, sales and profit sheets, and warehouse pricing.