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Beauty Sales Consultant

2 months ago

Long Island City, United States Bluemercury Full time
Job Overview

About Bluemercury:

Bluemercury is dedicated to fostering a vibrant future through diverse representation. With a growing presence of 178 locations nationwide, we have set the standard for client-focused service that prioritizes personalized and high-quality beauty experiences. As a premier luxury beauty destination under Macy's, Inc., we offer a carefully curated selection of top-tier products across various categories, helping individuals discover their unique beauty. Our commitment to serving clients and embracing individuality remains at the core of our mission.

Position Summary:

We are looking for an enthusiastic Beauty Expert to enhance our customer experience. In this pivotal role, you will be instrumental in delivering exceptional service, sharing in-depth product knowledge, and providing expert beauty advice. As a Bluemercury Beauty Expert, you will drive sales and elevate customer service during your interactions, while cultivating meaningful relationships. Your awareness of beauty trends and ability to connect with clients will make you an invaluable member of the Bluemercury family.

Key Responsibilities:

Establish Client Connections: Develop and nurture personalized relationships with customers, ensuring a welcoming and inclusive environment where they feel appreciated and understood.

Demonstrate Product Knowledge: Maintain extensive knowledge of beauty products across categories such as skincare, makeup, haircare, and fragrances. Stay informed about the latest trends and innovations in the beauty sector.

Personalized Recommendations: Provide customized product suggestions tailored to individual client needs, preferences, and skin types. Conduct product demonstrations and share application techniques to enhance the customer experience.

Sales and Promotions: Boost sales through effective communication of product advantages and promotional offers. Encourage repeat business by informing clients about loyalty programs and upcoming events.

Inventory Support: Assist with stock management to ensure product availability and maintain an organized, visually appealing store environment.

Conduct Educational Workshops: Participate in and occasionally lead in-store beauty workshops, sharing your expertise and tips with customers in a group setting.

Gather Feedback: Collect customer insights on products and services, providing valuable feedback to the management team for ongoing improvement.

Qualifications:
  • Commitment to promoting diversity, inclusion, and respect in every interaction.
  • Previous experience in retail, particularly within the beauty industry.
  • Excellent interpersonal and communication skills.
  • A genuine passion for beauty and staying current with industry trends.
  • Flexibility to work varied hours, including weekends and evenings.
  • High school diploma or equivalent; beauty certification is advantageous.
  • Self-motivated and dedicated to operational excellence.
  • Strong ability to communicate and share knowledge effectively.
  • Resourceful and adaptable to changing priorities.
  • 1-2 years of relevant experience is required.
  • Preferred expertise in a specific beauty brand.
Physical Requirements:
  • Ability to stand and walk for extended periods.
  • Exposure to fragrance and home fragrance products.
  • Frequent use of computers and cash registers.
  • Capability to reach, crouch, kneel, and maintain color vision.
  • Ability to lift and move items weighing up to 25 lbs.
What We Offer:
  • An inclusive and dynamic work environment.
  • Opportunities for impactful work with measurable results.
  • Commission and bonus potential.
  • Employee discounts and complimentary products.
  • Paid time off for full-time hourly employees.
  • Comprehensive medical, dental, vision, and 401K coverage.
  • Career advancement opportunities and mentorship.
  • Employee Assistance Program for mental health and financial resources.
  • Fully funded education benefits covering tuition, books, and fees.
  • Opportunities for community engagement and volunteerism.