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Restaurant Operations Manager

2 months ago

Red Boiling Springs, Tennessee, United States RL Jordan Full time
Job Summary

The Restaurant Operations Manager is responsible for overseeing the daily operations of a Subway restaurant. This includes managing staff, maintaining food safety and quality, and ensuring excellent customer service.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team of staff members.
  • Implement and maintain food safety and quality standards, ensuring compliance with local and national regulations.
  • Develop and execute local marketing initiatives to drive sales and increase customer engagement.
  • Manage inventory and cash control systems, ensuring accurate records and minimizing losses.
  • Provide exceptional customer service, responding to customer feedback and concerns.
  • Collaborate with the management team to achieve business objectives and improve overall restaurant performance.

Requirements:

Education: High school diploma or equivalent, with a preference for a college degree.

Experience: A minimum of two years of experience in a restaurant environment, with a proven track record of supervising and training staff.

Skills: Excellent verbal and written communication skills, with the ability to work effectively in a fast-paced environment.

Physical: Ability to work in a standing position for long periods, with the ability to lift up to 50 pounds occasionally.

RL Jordan is an equal opportunity employer, committed to providing a work environment free from discrimination and harassment.