Customer Service Representative

7 days ago


North Easton, United States Big Y Full time

About the Role: As a Customer Service Specialist at Big Y, you will be responsible for delivering exceptional customer service to our valued customers. Your primary focus will be on processing customer transactions accurately and efficiently, while also overseeing the workflow of customer service employees.

Responsibilities:

  • Process customer transactions
  • Oversee and direct workflow of customer service employees
  • Handle customer transactions and resolve customer concerns as necessary
  • Resolve complaints following established procedures, seeking management support when necessary
  • Accurately scan/ring all items

Benefits: We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, our team members enjoy opportunities for professional growth and development, flexible scheduling, and a supportive work environment.



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