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Network Infrastructure Specialist

2 months ago

Charlotte, North Carolina, United States TECHEAD Full time
Job Title: Network Administrator

TECHEAD is a leading provider of innovative solutions, celebrating over thirty-five years of excellence in the industry. To learn more about our company, visit our website or check out our profile on Glassdoor.

Job Summary:

We are seeking a highly skilled Network Administrator to join our team. The successful candidate will be responsible for designing, implementing, and maintaining our Industrial Control System network infrastructure and associated applications. This is a contract position, with a duration of one year, and requires on-site work.

Key Responsibilities:

  • Plan, design, implement, and administer the network and related support systems.
  • Create and maintain technical documentation, including technical specifications, system or network drawings, scopes of work, user procedures, and processes.
  • Administer network systems, including routers, switches, network logging, change control, and network alert mechanisms.
  • Administer and utilize software related to configuration of network devices, hardware, and firmware, and review/administer appropriate upgrades, patches, etc., and maintain corresponding documentation.
  • Assist in establishing and implementing short and long-term goals related to department technology, providing recommendations and cost estimates regarding upgrades.
  • Review all proposed upgrades and designs of system components for applicability and compatibility with existing systems and standards.
  • Manage the security, maintenance, repair, and improvement of the telemetry and inter-plant communication systems to ensure reliability and security; direct the installation, configuration, and modification of new and upgraded software and hardware for the environment; manage the development and application of new technologies to achieve higher reliability and resiliency.
  • Adhere to IT Department standards and processes when installing and configuring network devices and software solutions.
  • Develop data communications strategies for the department, providing cost, reliability, and security impact metrics for all available communication mediums.
  • Create, maintain, and execute procedures to collect, monitor, and assess performance data as part of a preventive maintenance program.
  • Act as liaison between the Department and Maintenance and Technology in matters related to networks. Work with I&T to ensure compliance with standards and represent department needs.
  • Assist in developing and administering the fiscal year budget pertaining to Network operations.
  • Develop and oversee all disaster recovery aspects for all elements of networks.
  • Review plans and specifications for all new facilities that include network equipment to ensure proper design and installation criteria are met.
  • Analyze, extract, combine, interpret, and summarize data from various sources to generate analytical reports in tabular and/or graphical form for operational, management, or executive network-related decisions.
  • Maintain expertise in standard hardware and software products and awareness of current advances in technology as they relate to the client.
  • May exercise technical and functional supervision over lower-level employees in the career family.
  • Perform other related duties that may be reasonably expected as part of this classification.
  • Monitor and respond to any network issues. Resolve trouble tickets, respond to alerts for switches, and replace failed devices.
  • Implement and manage monitoring and alerting solutions for networks.

Competencies:

  • Principles and practices of basic bookkeeping
  • Modern office procedures, methods, and computer equipment
  • Understanding of Operational Technology (OT) and Information Technology (IT) convergence
  • Information security principles
  • Router management
  • Networking fundamentals
  • Networking components such as routers, cell modems, switches, and servers
  • Principles and practices of the design, installation, and maintenance of data and communications networks and applications
  • Interpersonal skills necessary to develop and maintain effective and appropriate working relationships
  • Performing a variety of duties, often changing from one task to another of a different nature
  • Performing basic mathematical functions such as addition, subtraction, multiplication, division, percentages, and ratios
  • Leadership
  • Meet schedules and deadlines of the work
  • Understand and carry out oral and written directions
  • Accurately organize and maintain paper documents and electronic files
  • Maintain the confidentiality of information and professional boundaries
  • Communicate effectively, both orally and in writing
  • Interpret application requirements
  • Engineer, build, and test network solutions for optimal function and reliability
  • Mitigate security risks and ensure network compliance with policies and procedures
  • Work on installations, upgrades, and root cause analysis of service outages
  • Provide strategic planning, network design, and technical oversight of network

Qualifications:

  • High School Diploma & 7 years of experience OR Associate degree & 5 years of experience OR Bachelor's degree & 3 years of experience OR Any equivalent combination of education, and experience that provides the required skills, knowledge, and abilities.

Preferred Qualifications:

  • Intermediate to expert with 802.1q VLANs and routing tables
  • Experience building, testing, and troubleshooting fiber optic networks
  • Hands-on experience in layer-3 protocols
  • WAN connectivity such as Metro Ethernet

Supervisory Responsibilities:

  • Work requires providing guidance and the potential to oversee another employee. This position may oversee work quality, training, instructing, and work assignments.
  • Collaboration: This area describes the personal interaction with others outside direct reporting relationships as well as the impact the job has on the department or unit objectives, the output of services, or employee or public satisfaction.
  • Interactions may result in decisions regarding implementation of policies. Contact may involve advocating for certain policies and practices, negotiating sensitive issues, and delivering important presentations.

Company Culture:

TECHEAD's mission is to make our on-site associates successful by placing them in the right environment so they can grow and prosper. How we treat and respond to our clients and employees is a reflection of who we are and makes us stand out from the rest. Keeping our business focused on building and maintaining relationships with our employees and clients is the key to our success. We won't strive for anything less.

Equal Employment Opportunity:

TECHEAD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

For More Information:

For more information on TECHEAD, please visit our website.

Important Note:

No second parties will be accepted.