Collection Specialist

2 weeks ago


Aston, United States Sun East Federal Credit Union Full time
About the Role

Sun East Federal Credit Union is seeking a skilled Collections Representative to join our team. As a Collections Representative, you will be responsible for collecting delinquent accounts through various channels, including telephone, correspondence, and in-person interactions.

Key Responsibilities
  • Determine the appropriate plan of action for each delinquent account
  • Contact members regarding delinquent accounts and handle follow-up work
  • Cross-sell members on credit union products and services
  • Prepare accounts for potential charge-off and rewrite regular loans and workouts as required
  • Conduct all member contact in compliance with the Fair Debt Collection Practice Act
Requirements

To be successful in this role, you will need:

  • A High School Diploma or equivalent
  • 1-2 years of previous collections experience
  • Familiarity with collection laws and regulations
  • Excellent communication and computer skills
What We Offer

Sun East Federal Credit Union offers a competitive wage, a robust benefits package, and a rewarding work environment with opportunities for career development. If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we encourage you to apply for this exciting opportunity.



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