Nurse, Specialty RN

About Our Company

We're a physician-led, patient-centric network dedicated to simplifying healthcare and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make healthcare better for all. We're innovating value-based care and leveraging integrated applications, population insights, and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Job Description

Essential Job Functions:

• Assist the physician and staff with the daily coordination of patient care and physician access. • Function as the liaison between patients, staff, and physicians. • Maintain efficient patient flow. • Deliver direct patient care within the scope of licensure and in accordance with SUMMIT policy. • Collect lab specimens according to departmental guidelines. Accurately label specimens. • Prioritize patient care by implementing physician orders and nursing procedures. • Ensure proper preparation for patient visit. Prepare pertinent information needed for patient visit. • Effectively communicate problems, concerns, or issues to the Office Supervisor/Manager appropriately and promptly. • Assure all patients are correctly identified prior to providing and/or documenting care. • Ensure proper preparation for patient visit. Prepare pertinent information needed for patient visit. • Employ appropriate and timely use of Tasking in EHR. • Obtain vital signs: BP, temp, pulse, height & weight accurately and completely as required. Document appropriately in EHR. • Administer injections according to appropriate protocol. Document injections accurately in EHR. • Appropriately demonstrate telephone triage protocols and document in EHR. • Schedule appointments appropriately and accurately according to department guidelines. • Appropriately adhere to universal safety precautions when administering medications and disposal of medical waste. • Review and update medication list in EHR. Demonstrate understanding of prescription control and prescription refill procedures. Accurately and completely document known allergies in EHR. • Appropriately enter orders and schedules appointments in the Practice Management System (PMS) and EHR. • Provide referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR. • Check and maintain logs for emergency equipment according to policy. • Facilitate transition of care to UCC/Hospital. • Maintain proficiency with department-specific equipment. Troubleshoot and report malfunctions promptly. • Chemotherapy Infusion Department: • Cross-train to mix chemotherapy when pharmacy backup is needed • Support and cross-train RN Navigation/Triage • Responsible for administering chemotherapy, immunotherapy, antibiotics, symptom management, and patient education, including coordination of patient care activities with other members of the healthcare team • Management of Central Line Catheters such as Port-a-Cath and PICC lines • Provide care according to the individualized needs of the patient using the nursing process and in accordance with the Nurse Practice Act. • Charge Responsibilities (as applicable per department need): • Primary point person for staffing call-outs and reshuffling staff/filling shifts (as assigned by day - mostly weekends) • Serves as key point of contact for the assigned day to address questions, issues, patient complaints, and closing sites (with manager involvement) • May assist with scheduling of staff, as needed • Coordination of the shift and patient flow both inter and intra department; • Serves as a resource within the unit and to other departments regarding unit-specific best practice; • Assigns roles for the day, including triage assignments; • Assist triage to determine patient assignment to appropriate service area; • Proactively monitor and manage shift staffing to meet patient needs and productivity targets; • Collaborate with department supervisor to optimally manage shift crises; • Demonstrate ability to set priorities and adapt quickly to new situations; • Identify work-related problems with possible solutions and implement solution(s) within the scope of practice in collaboration with the clinical supervisor; • Oversees daily computerized task list and manages time-sensitive results; • Planning, organizing, and coordinating daily operations, to include sick calls as needed; • Help provide coverage for breaks and lunches; • Ability to document in Electronic Medical Records with proficiency; • Ensure all daily, opening, and closing processes are completed; • Serves as primary point person for all operating questions; • Assist providers in Peer to Peer calls and hospital admits; • Complete e-risk documentation for code team response and ensure supply replenishment; • Maintain equipment, safety compliance, and supplies for assigned location; • Read daily huddle, update board as needed; • Serves as a role model and mentor; teaches, guides, and supports the clinical staff; • Lives, models, applies, and assures the delivery of quality care; • Participate in activities that promote professional growth and development of self and others; • Communicate (both written and orally) effectively and maintain professional relationships with caregivers, medical staff, patients, and guests; • Demonstrate awareness of and support departmental and SMG goals through participation in continuous quality improvement and departmental activities; • Ensure policies and procedures are properly communicated and adhered to; • Attend Clinical staff meetings; • Contribute to accreditation process as needed. • General Job Functions: • Assist in ordering and maintaining of all supplies as assigned. • Demonstrate flexibility with various work schedules. • Other duties as required. • Education, Certification, Computer, and Training Requirements: • Associate's degree required. Bachelor's degree preferred. • Oregon State Nursing License and BLS certification required. • 0 - 1 years experience. 2-4 years experience preferred. • Ability to communicate in English, both orally and in writing. • Strong interpersonal and organizational skills. • Ability to perform diverse work assignments with time limitations with a high degree of accuracy. • Ability to use problem-solving, critical thinking, and priority-setting skills. • Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. • Experience with Standard Office Technology in a Window-based environment preferred. • Experience with patient care equipment preferred. • Experience with EHR, Practice Management System, and Departmental/Ancillary Systems preferred. • In addition to the above requirements, if position is in the Chemotherapy Infusion department, the below are also considered: • 3 years' oncology experience preferred. • OCN preferred. • ONS Chemotherapy Biotherapy Certification within 90 days of hire/transfer • Excellent peripheral IV skills. • Travel: • Ability to commute to satellite offices as needed. • About Our Commitment • Total Rewards at VillageMD • Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan. • Equal Opportunity Employer • Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. • Safety Disclaimer • Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking, or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.

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