CA Parts Sales Associate
1 day ago
Job Description
RWC International LTD is seeking a skilled Parts Sales Associate to join our team. As a key member of our parts department, you will be responsible for handling customer parts needs, achieving sales and inventory objectives, and maintaining high levels of customer satisfaction.
Key Responsibilities:
- Direct sales to customers
- Handle customer inquiries and parts needs on the telephone and at the parts counter
- Maintain parts inventory, parts displays, and reference materials
- Respond to customer inquiries and needs for parts
- Identify customer parts needs and recommend requested parts
- Negotiate key sales issues and handle objections
- Closing and securing orders
- Locating and providing parts to customers
- Handling parts returns and warranty processing
- Completing sales transactions
- Following all policy requirements when processing cash, check, warranty, and credit card transactions
Requirements:
- Bilingual skills preferred
- High degree of product and technical knowledge
- Must be a team player with a strong sense of commitment to the customer
- Must be self-motivated and have strong verbal and written communication skills
- Must conduct himself/herself in a professional manner
- Ability to work other shifts to cover vacations or sick days
About RWC International LTD:
RWC International LTD is a family-owned company that cares about its employees and customers. We offer competitive wages, paid time off & holidays, full health benefits, and a 401k match. We value commitment, compassion, hard work, and a desire for each other to succeed.
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