CA Parts Sales Associate

1 day ago


San Fernando, California, United States RWC International LTD Full time

Job Description

RWC International LTD is seeking a skilled Parts Sales Associate to join our team. As a key member of our parts department, you will be responsible for handling customer parts needs, achieving sales and inventory objectives, and maintaining high levels of customer satisfaction.

Key Responsibilities:

  • Direct sales to customers
  • Handle customer inquiries and parts needs on the telephone and at the parts counter
  • Maintain parts inventory, parts displays, and reference materials
  • Respond to customer inquiries and needs for parts
  • Identify customer parts needs and recommend requested parts
  • Negotiate key sales issues and handle objections
  • Closing and securing orders
  • Locating and providing parts to customers
  • Handling parts returns and warranty processing
  • Completing sales transactions
  • Following all policy requirements when processing cash, check, warranty, and credit card transactions

Requirements:

  • Bilingual skills preferred
  • High degree of product and technical knowledge
  • Must be a team player with a strong sense of commitment to the customer
  • Must be self-motivated and have strong verbal and written communication skills
  • Must conduct himself/herself in a professional manner
  • Ability to work other shifts to cover vacations or sick days

About RWC International LTD:

RWC International LTD is a family-owned company that cares about its employees and customers. We offer competitive wages, paid time off & holidays, full health benefits, and a 401k match. We value commitment, compassion, hard work, and a desire for each other to succeed.


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