Healthcare Outreach Specialist

1 week ago


Chicago, Illinois, United States Lawndale Christian Health Center Full time
Job Summary

The Home Visit Specialist plays a vital role in assisting the Lawndale Christian Health Center in managing patient health and coordinating outreach activities within target communities. This position involves managing a caseload of patients, providing regular home visits, and aiding patients in overcoming barriers to good health outcomes.

Key Responsibilities
  • Care Management and Community Outreach
    • Schedule and complete home visits with assigned caseload, meeting face-to-face expectations as identified by the Care Coordinator Manager.
    • Complete community outreach as requested by care team care management staff to engage or provide specialized support to high-risk or hard-to-engage patients.
    • Complete care management tasks and documentation as necessary.
    • Connect patients with appropriate support, coordinating linkages and resources as appropriate.
    • Assist patients in obtaining WIC, health insurance, and other social support services as needed.
    • Facilitate ongoing communication with the patient's primary care provider and care team care management staff to ensure comprehensive and coordinated care.
  • Documentation and Accountability
    • Appropriately document all home visits and phone encounters in LCHC's EMR system.
    • Participate in regular supervision and staff meetings.
    • Responsible for performing other duties as required to assist LCHC in achieving its mission.
Requirements
  • Demonstrate excellent communication skills.
  • Require experience and demonstrated abilities for working in a multi-cultural setting.
  • Ability to strongly embrace and personify the mission of the Lawndale Christian Health Center, through performing work in a whole person way, providing for the physical, emotional, and spiritual needs of staff members and patients.
  • Ability to collaborate and interact with a diverse group of health care professionals.
  • Ability to organize and prioritize work appropriately.
  • Excellent consumer relations skills.
Qualifications
  • Bachelor's degree in a health-related area or an associate degree with two years' experience in providing direct professional child, family, or community services.
  • Ability to speak Spanish a plus.
  • Valid driver's license and insured automobile.


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