Clinical Nurse Call Center Specialist

2 weeks ago


Birmingham, Alabama, United States UAB Health System Full time
Job Title: Clinical Nurse Call Center Specialist

We are seeking a skilled Clinical Nurse Call Center Specialist to join our team at UAB Health System. As a key member of our support services team, you will provide exceptional patient care and manage patient calls in a clinical area.

Responsibilities:
  • Provide and manage patient care in a clinical area for specific age and patient populations.
  • Deliver care to patients utilizing the nursing process of assessment, planning, intervention, implementation, and evaluation.
  • Triage telephone calls from patients, caregivers, relatives, and other healthcare team members.
  • Prioritize patient health problems according to urgency, educate patients, schedule appointments, and make safe, effective clinical decisions under the direction of the patient's physician.
Requirements:
  • Associate's degree in Nursing and one year of clinical nursing experience required.
  • Currently licensed or eligible to be licensed as a Registered Nurse (RN) by the Alabama Board of Nursing required.
  • Current Cardiopulmonary Resuscitation (CPR) certification required or must be obtained within thirty days.
Preferred Qualifications:
  • Self-directed and self-motivated with good communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Flexibility and ability to cope effectively in an ever-changing, fast-paced healthcare environment.

UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.



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