Flight Concierge Experience Manager

1 week ago


Teterboro, United States Jet Linx Aviation Full time

This role is located in Teterboro, NJ.

Company Overview

Jet Linx Aviation offers a unique opportunity to be part of a luxury aviation experience team. Our mission is to provide exceptional customer service and tailored experiences to our clients.

Salary Information

We offer an estimated salary range of $50,000 - $70,000 per year, depending on experience and qualifications.

Job Description

The Junior Flight Concierge will be the primary point of contact for aircraft owners, business partners, and Jet Card clientele. This role requires attention to detail, excellent communication skills, and the ability to work independently and as part of a team.

The successful candidate will be responsible for owning the customer relationship, providing luxurious experiences, and anticipating client needs and preferences. Key duties include:

  • Responsible for quoting, trip logistics, communication, and in-person experiences at departure and arrival bases.
  • Responding to client inquiries and requests, building rapport, and anticipating needs and preferences.
  • Providing food and drinks to clients while at the primary base of operation and offering information on local attractions, restaurants, and events.
Required Skills and Qualifications

To succeed in this role, you should have:

  • A high school diploma or equivalent required.
  • 1 year of professional customer service experience in an environment with elevated service standards preferred.
  • Aviation industry experience or interest preferred.
Benefits

We offer a competitive benefits package, including health insurance, 401(k) matching, and paid time off.

Others

This role requires flexibility, non-standard hours, and the ability to work in a fast-paced environment. If you are self-motivated, willing to take initiative, and possess excellent communication skills, we encourage you to apply.



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