Cyber Asset Protection Specialist

4 weeks ago


Houston, Texas, United States ForeScout Technologies Full time
About the Role

We are seeking a highly skilled Cyber Asset Protection Specialist to join our team at Forescout Technologies. As a key member of our customer success team, you will be responsible for ensuring the successful adoption and utilization of our cybersecurity solutions by our customers.

Your primary focus will be on providing exceptional customer service, identifying and addressing customer needs, and developing strategic plans to drive customer success. You will work closely with our sales, marketing, and product teams to ensure alignment and effective communication with our customers.

Key Responsibilities:

  • Develop and execute customer success plans to drive adoption and utilization of our cybersecurity solutions
  • Provide exceptional customer service, responding to customer inquiries and concerns in a timely and professional manner
  • Identify and address customer needs, developing strategic plans to drive customer success
  • Collaborate with cross-functional teams to ensure alignment and effective communication with customers

Requirements

We are looking for a highly motivated and experienced professional with a strong background in customer success, sales engineering, or a related field. You should have a proven track record of driving customer success, with a strong understanding of cybersecurity solutions and their applications.

Key Requirements:

  • 2-3 years of experience in customer success, sales engineering, or a related field
  • Proven track record of driving customer success, with a strong understanding of cybersecurity solutions and their applications
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and cross-functional teams
  • Ability to travel, with a valid driver's license

About Forescout Technologies

Forescout Technologies is a global leader in cybersecurity, providing innovative solutions to help organizations protect their cyber assets and ensure compliance. We are committed to delivering exceptional customer service and support, and we are seeking a highly skilled professional to join our team.



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