Lot Attendant Coordinator

2 weeks ago


Los Angeles, California, United States SP+ Full time
About This Role

This Parking Lot Attendant Coordinator position requires a motivated individual to provide exceptional customer service and support our operations team. If you enjoy working in a fast-paced environment and are committed to delivering high-quality results, we encourage you to apply.


About SP+

At SP+, we use cutting-edge technology to transform parking into a seamless and enjoyable experience. As a leader in the parking industry, we operate at over 4,000 locations across North America and Europe, employing over 23,000 professionals. Our commitment to innovation and customer satisfaction drives everything we do.


Key Responsibilities
  • Direct customers to available parking spaces efficiently, taking care to ensure a positive experience.
  • Monitor vehicles on location during your shift, documenting any issues or concerns as necessary.
  • Issue warning notices to tenants and visitors who violate garage policies.
  • Conduct regular patrols of transient and reserved parking levels on foot or in customized motor carts, if applicable.
  • Provide assistance to customers who have misplaced their vehicles, offering helpful guidance and support.
  • Attend work on schedule, arriving on time and dressed in uniform.
  • Communicate effectively with customers, answering questions and directing them to the Facility Manager when needed.
  • Manage traffic flow at entrances and exits as required.
  • Collaborate with the Facility Manager to maintain and repair parking equipment and perform general maintenance tasks.
  • Notify the Facility Manager of any accidents, policy infractions, safety hazards, or unusual occurrences.
  • Inform the garage office about debris, water spills, oil spills, and other potential issues.
  • Substitute for Valets when necessary, with prior approval.
  • Familiarize yourself with all areas of the garage and major streets, landmarks, and freeways in the surrounding area.
  • Support the Facility Manager in additional duties as needed.

Compensation and Benefits

$20.00 per hour. Our comprehensive benefits package includes medical, dental, vision, flexible spending accounts, long/short-term disability, life insurance, accident insurance, 401(k), and paid time off for eligible employees.


Requirements and Qualifications

To excel in this role, you must possess the skills and abilities outlined below. Reasonable accommodations may be made to enable individuals with disabilities:

  1. Less than High School education or one month related experience, training, or an equivalent combination of education and experience.
  2. A valid state-issued driver's license, with a current address and acceptable driving record, if required to drive a company vehicle or drive on company business.
  3. The ability to read and comprehend simple instructions, short correspondence, and memos.
  4. The ability to write simple correspondence.
  5. Effective communication skills to present information in one-on-one situations to customers and other employees.


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