Sales Support Representative

3 weeks ago


Roanoke, Virginia, United States Hobbs & Associates, LLC Full time
Job Overview

We are seeking a highly motivated and detail-oriented Inside Sales Assistant to join our team at Hobbs & Associates, LLC in Roanoke, VA. The ideal candidate will provide exceptional customer service, support sales efforts, and maintain strong relationships with customers.

About the Role

This is a FULL-TIME position that offers a competitive salary of $45,000 per year, plus benefits including health, dental, and vision insurance, paid time off, and holidays. Our team is committed to providing unparalleled service, and we invite you to explore the exciting opportunities we have available.

Key Responsibilities
  • Customer Support: Respond to customer inquiries via phone and email, provide detailed information about HVAC products, pricing, and availability, and maintain up-to-date knowledge of HVAC products and industry trends.
  • Sales Support: Prepare and process sales orders, quotes, and invoices, track and follow up on pending orders and deliveries, and coordinate with the sales team to ensure timely order fulfillment.
  • Data Management: Maintain accurate customer records in the CRM system, generate sales reports, and analyze data to identify trends and opportunities.
Qualifications
  • Education: High school diploma or equivalent; associate or bachelor's degree in business, Sales, or a related field is a plus.
  • Previous experience in inside sales, customer service, or a related field, preferably in the HVAC industry.
  • Strong communication and interpersonal skills, excellent organizational and multitasking abilities, proficiency in Microsoft Office Suite (Word, Excel, Outlook) and CRM software.


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