Patient Services Associate
2 months ago
Position Summary
KPC GLOBAL MEDICAL CENTERS INC. is seeking a committed individual to join our team as a Medical Assistant. This position involves delivering both administrative and clinical assistance within our healthcare facility, working under the guidance of the Office Manager.
Key Responsibilities:
- Welcome clients and patients, assisting them with necessary documentation
- Gather patient medical history and primary concerns
- Maintain accurate medical records and coordinate appointment scheduling
- Conduct routine clinical tasks
- Confirm patient health insurance eligibility
- Prepare patients for examinations and carry out basic medical assessments
- Provide relevant information to licensed healthcare professionals
- Ensure supplies and equipment are organized and functional
- Comply with professional standards and regulatory requirements
- Accurately document patient information
- Administer injections and perform blood draws
- Carry out additional tasks as required
Qualifications:
- Preferred: Medical Assistant Certification
- Experience with EHR/EMR systems is advantageous
- Strong communication abilities
- Minimum of 6 months of relevant experience preferred
- Bilingual in Spanish is a plus
Physical Demands:
- Ability to sit and stand for extended periods
- Dexterity in arms and hands
- Good vision, color discrimination, and hearing
- Capability to lift up to 25 pounds
Work Environment:
- Office environment with a controlled climate
- Occasional travel between medical facilities
- Exposure to Category I OSHA standards
Performance Evaluation Criteria:
Exceptional 4: Performance surpasses expectations in all areas
Exceeds Expectations 3: Consistent performance above expectations
Meets Expectations 2: Consistent performance that meets expectations
Not Meeting Expectations 1: Performance falls below expectations, indicating areas for improvement
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