Technical Support Specialist
23 hours ago
Job Title: Technical Support Specialist
Estimated Salary: $55,000 - $65,000 per year
We are seeking a highly skilled Technical Support Specialist to join our IT team at Mindlance. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to end-users, troubleshooting hardware and software issues, and performing routine maintenance tasks.
Responsibilities:
- Provide technical support to end-users via phone, email, or in-person
- Troubleshoot hardware and software issues on desktops, laptops, and mobile devices
- Perform routine maintenance tasks, such as updating software and installing new equipment
- Collaborate with the IT team to resolve complex technical issues
Requirements:
- Bachelor's degree in Computer Science or related field
- 3+ years of experience in technical support or related field
- Excellent communication and problem-solving skills
- Familiarity with Windows operating systems and Microsoft Office software
Benefits:
- Health insurance
- 401(k) plan
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