Client Relations Associate
3 weeks ago
Estimated Salary: $45,000 - $60,000 per year
Job DescriptionWe are seeking a skilled Client Relations Associate to join our team at AM Consulting. In this role, you will be responsible for providing exceptional customer service, developing strong relationships with clients, and driving sales growth through effective communication and relationship-building.
Main Responsibilities:
- Respond to customer inquiries in a timely and professional manner, and resolve issues promptly and effectively.
- Develop and maintain strong relationships with existing and potential clients, and identify opportunities for upselling and cross-selling.
- Stay up-to-date on product knowledge, industry trends, and competitor activity to provide informed advice and guidance to customers.
- Collaborate with internal stakeholders to achieve sales targets and improve overall customer satisfaction.
Requirements:
- Strong communication and interpersonal skills, with the ability to build rapport with diverse customer groups.
- Proven customer service experience, with a track record of delivering exceptional customer experiences.
- Proficiency in Microsoft Office, and comfort working with technology-based systems.
What We Offer:
- A competitive salary range of $45,000 - $60,000 per year.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
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