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Customer Service Representative

2 months ago

Fort Kent, Maine, United States Hannaford Supermarkets Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting our sales floor operations.

Key Responsibilities
  • Provide outstanding customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Support sales floor operations, including restocking shelves, processing transactions, and assisting customers with purchases.
  • Work collaboratively with other team members to achieve sales goals and maintain a positive store atmosphere.
  • Perform other duties as assigned by management, including opening and closing procedures, inventory management, and special projects.
Requirements
  • Effective communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.
  • Ability to lift up to 25 pounds and stand for long periods of time.
  • High school diploma or equivalent required.
Preferred Qualifications
  • Previous retail or customer service experience.
  • Ability to work a flexible schedule, including evenings and weekends.
  • Basic computer skills and familiarity with point-of-sale systems.

Hannaford Supermarkets is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive work environment that values diversity, equity, and inclusion.