Dual Assistant General Manager

2 days ago


Saint Paul, Minnesota, United States Aimbridge Hospitality Full time
Job Summary

The Dual Assistant General Manager is responsible for ensuring guest satisfaction and efficient hotel operations by supervising operating departments in the absence of the General Manager and/or the Manager on Duty. This role assists the General Manager in achieving hotel profitability through revenue generation, cost control, guest satisfaction, and development of associates.

Responsibilities
  • Supervise and support Guest Services, Food & Beverage, Food Production, Engineering, Accounting, Sales, and Housekeeping departments in the absence of the General Manager.
  • Assist the General Manager in revenue generation programs and participate in sales efforts by meeting on-site contacts for evening functions, greeting important clients, and participating in sales calls with Sales Team members.
  • Develop managerial and hourly employees through the implementation of Corporate-approved training programs and participate in bi-weekly one-on-one's with Department Heads to facilitate personnel development.
  • Create an environment where employees make empowered decisions to ensure guest satisfaction and follow up on all empowerment successes and opportunities with the appropriate Department Head.
  • Assist the General Manager with the creation of financial reports as required by the Corporate Office and meet all Corporate imposed deadlines as well as those imposed by the General Manager.
Requirements
  • At least 5 years progressive experience in a Rooms or F&B department Hotel, or a 4-year college degree and at least 2 to 3 years experience in a Rooms or F&B department at a Hotel, or a 2-year college degree and at least 3 to 4 years of experience in a Rooms or F&B department at a Hotel.
  • Previous supervisory experience required.
  • Must be proficient in Windows Operating Systems.
  • Must be able to evaluate and select among alternative courses of action quickly and accurately.
Benefits
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • Collaborative and dynamic work environment.


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