Telecommunications Infrastructure Support Specialist

4 days ago


Bethesda, Maryland, United States Diverse Systems Group LLC Full time

This role is essential for maintaining telecommunications and IT infrastructure integrity during building moves while supporting end-user systems and networks.

Job Description

We are seeking an experienced Telecommunications Infrastructure Support Specialist to join our team at Diverse Systems Group LLC. In this critical position, you will support the full spectrum of customer-facing technical support for an IT infrastructure environment that spans telecommunications, networking, and PC-based/LAN/WAN systems.

The ideal candidate will have experience with telecommunications infrastructure installation, Windows-based systems, and hardware troubleshooting. A strong understanding of telecommunications infrastructure, networking, and BICSI standards is required. Additionally, the ability to independently troubleshoot network and infrastructure issues, as well as excellent customer service and communication skills, are essential.

Key Responsibilities
  • Plan, install, and troubleshoot telecommunications infrastructure systems (e.g., cabling, patch panels, networking devices).
  • Assist with the relocation of IT systems and personnel, ensuring seamless telecommunications and network connectivity.
  • Test and validate infrastructure components before deployment in coordination with building moves.
  • Perform BICSI-compliant infrastructure installation and adhere to industry standards.
Requirements
  • BICSI Level 1 Certification (or higher)
  • CompTIA Security+ (Sec+) certification
  • Secret Clearance (Interim Secret or Final Secret acceptable)
Salary Range

$65,000 - $85,000 per year, depending on experience.



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