Senior Audio Visual Systems Engineer for Global Innovation

6 days ago

New York, New York, United States iCapital Full time
About the Role

The Audio Visual team at iCapital collaborates with internal stakeholders, peer technology groups, and third-party vendors to support the company's rapidly growing corporate A/V footprint. The Senior A/V Systems Design Engineer will report to the Global Head of A/V and is responsible for designing, supporting, and productizing advanced audiovisual systems.

This role involves working within the A/V Team and collaborating with stakeholders to understand business needs, creating detailed design documents, overseeing the design of A/V solutions, and providing technical support to ensure optimal system performance and user satisfaction.

Key Responsibilities
  • Develop comprehensive A/V system designs based on user requirements and by room types (Conference Rooms, Digital Signage Systems, Production Studios).
  • Create detailed schematics, layouts, and documentation to establish A/V Standards across the fleet.
  • Evaluate and recommend scalable A/V technologies and components.
Project Implementation
  • Support A/V projects from conception to completion, ensuring A/V room design is implemented based on iCapital A/V standards.
  • Oversee the configuration of A/V systems, ensuring seamless integration and functionality.
  • Conduct system testing, commissioning, and quality assurance checks.
Technical Support and Troubleshooting
  • Provide Tier 3 support for Zoom platform administration including Zoom meeting, phone, and room.
  • Provide Tier 3 Microsoft Office 365 administration including Teams, room, and equipment resources.
  • Provide Tier 3 technical support and troubleshooting for A/V systems.
  • Diagnose and resolve complex technical issues, coordinating with manufacturers and vendors as needed.
  • Create and maintain comprehensive documentation for all A/V systems and configurations.
Engagement and Training
  • Lead the A/V Engineering team, ensuring alignment with A/V organizational goals.
  • Collaborate with A/V, IT, Workplace Services teams to understand end-user needs and propose suitable A/V solutions.
  • Conduct end-user demonstrations and presentations to showcase A/V system capabilities.
  • Train internal staff in the operation and maintenance of A/V systems.
Continuous Improvement and Innovation
  • Stay current with industry trends, emerging technologies, and best practices in A/V.
  • Recommend and implement improvements to enhance system performance and user experience.
  • Contribute to the development of A/V standards and protocols within the organization.

iCapital offers a competitive salary range of $120,000 to $150,000, including an annual performance bonus, equity for full-time employees, and a comprehensive benefits package.

For more information, please visit iCapital's website.

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