Enterprise Bot Testing Expert

2 weeks ago


Malvern, Pennsylvania, United States Diverse Lynx Full time
Job Summary:

We are seeking a seasoned Enterprise Bot Testing Expert to join our Vanguard team at Diverse Lynx LLC. As a key member of our team, you will play a critical role in testing and troubleshooting bots using Kore.ai across various domains.

About Us:
Diverse Lynx LLC is an Equal Employment Opportunity employer. We promote and support a diverse workforce across all levels in the company.

Salary:
The estimated salary for this position is $140,000 - $200,000 per year, based on industry standards and location.

Job Description:
  • Expertise in testing bots using Kore.ai across domains (voice, web agent assist).
  • Proven ability to lead technical testing sessions with cross-functional teams.
  • Experience in troubleshooting Kore.ai errors and verifying business requirements.
  • Ability to provide guidance and support to team members as they learn new skills.
  • Subject matter expertise in unit and integration testing for features developed on the Kore.ai platform.
  • Assistance in creating runbooks and documenting production support guidelines.
  • Serves as a Kore technical ambassador and participates in design, code, and test inspections.
  • Writes and elevates code using Vanguard's SDLC tools and process.
  • Consults on implementation of knowledge and call summarization features.
  • Support during production incidents involving the Kore platform.


Required Skills and Qualifications:
  • Bachelor's degree in Computer Science or related field.
  • 5+ years of experience in software testing and development.
  • Expertise in Kore.ai and its ecosystem.
  • Strong leadership and communication skills.
  • Ability to work in a fast-paced environment.


  • Malvern, Pennsylvania, United States Diverse Lynx Full time

    Are you a skilled Enterprise Mainframe Solutions Expert looking for a new challenge? Do you have experience designing, developing, and implementing mainframe applications using DB2? If so, we want to hear from you! At Diverse Lynx LLC in Iselin, NJ, we are seeking a talented individual to join our IT team as an Enterprise Mainframe Solutions Expert.Key...


  • Malvern, Pennsylvania, United States SysMind Tech Full time

    Job Title: Enterprise Mainframe ExpertWe are seeking a skilled Mainframe expert to join our team at SysMind Tech. As an Enterprise Mainframe Expert, you will be responsible for working with the business team and application team to understand requirements, developing new features, and collaborating with the team on high-level design sessions. The ideal...


  • Malvern, Pennsylvania, United States Diverse Lynx Full time

    Job Overview:Diverse Lynx is looking for an experienced Kore.ai Platform Specialist to join our team. This role involves working with high-traffic real-time Enterprise apps, implementing proofs of concept, prototypes, and production-grade software.About the Job:You will be responsible for providing subject matter expertise in monitoring and telemetry tools,...


  • Malvern, Pennsylvania, United States Cella Full time

    Job OverviewCella, a digital company, is seeking an experienced Conversational Designer to facilitate the design and development of complex conversation flows. The ideal candidate will have expertise in conversational design for IVR and chat, with experience working on automated voice chats and chatbot solutions.Key ResponsibilitiesFacilitate the design and...


  • Malvern, Pennsylvania, United States Lorven Technologies Full time

    Job Overview:We are looking for a seasoned Enterprise Planning and Budgeting expert to join our team at Lorven Technologies. In this role, you will be responsible for full life cycle Oracle EPM Cloud Implementation and maintenance of system documentation, both functional and technical. Your knowledge of Enterprise Data Management Consolidation (EDMCS) and...


  • Malvern, Pennsylvania, United States Randstad Enterprise Full time

    Randstad Enterprise is committed to enhancing efficiency and speed to market through cutting-edge technologies like Generative AI. As a Marketing Operations Specialist, you'll play a critical role in driving these initiatives forward.This 12+ month contract role requires a seasoned Adobe Workfront expert with advanced fusion skills to optimize the platform....


  • Malvern, Pennsylvania, United States Cella Full time

    We are seeking a highly motivated Conversational Designer to facilitate and move forward the design of complex conversation flows.">">Facilitate the design and development of complex conversation flowsReview and create conversation flows aligned with design best practices, tailored to key personas and channelsDesign and implement NLU (Natural Language...


  • Malvern, Pennsylvania, United States CubeSmart Full time

    Job ResponsibilitiesCollaborate with the Product Manager Enterprise Systems to implement system changes and enable business capabilities.Design and develop enterprise applications, ensuring robust, secure, efficient code that meets requirements.Participate in code reviews, unit testing, and deployments through the software development life cycle.


  • Malvern, Pennsylvania, United States Eurofins USA PSS Insourcing Solutions Full time

    Job Summary: Eurofins USA PSS Insourcing Solutions is seeking an experienced Process Analytical Scientist to join our team. The successful candidate will have a strong background in analytical chemistry and experience with Empower software, Agilent HPLCs, and PA 800 instruments. The role involves performing routine testing of monoclonal antibodies in support...

  • Senior Technical Lead

    3 weeks ago


    Malvern, Pennsylvania, United States Diverse Lynx Full time

    Job OverviewDiverse Lynx LLC is a forward-thinking company seeking an experienced Senior Technical Lead to spearhead the development of cutting-edge AI and ML solutions. This role involves providing subject matter expertise in testing bots using Kore.ai across various domains, including voice, web agent assist, and chat.


  • Malvern, Pennsylvania, United States Diverse Lynx Full time

    Job ResponsibilitiesThis technical lead will be responsible for:Providing subject matter expertise in testing bots using Kore.ai across domains (voice, web agent assist).Expertise in troubleshooting Kore.ai errors.Verifying business requirements.Leading technical testing sessions with cross-functional teams.Providing guidance and support as testers, data...


  • Malvern, Pennsylvania, United States Diverse Lynx Full time

    At Diverse Lynx LLC, we're seeking a seasoned Enterprise Informatica Powercentre Developer to join our team. With an estimated salary of $120,000 - $180,000 per year, this role requires at least 7+ years of experience in DWH (Oracle) and Informatica implementation, support, and design projects. The ideal candidate should have a proven track record in...


  • Malvern, Pennsylvania, United States Randstad Enterprise Full time

    At Randstad Enterprise, we're seeking a skilled Digital Technology Strategist to enhance our marketing operations. This 12+ month contract role focuses on optimizing Adobe Workfront, leveraging fusion and automation to drive efficiency and innovation.We require a seasoned expert with advanced knowledge of Adobe Workfront's integration processes and...


  • Malvern, Pennsylvania, United States New York Technology Partners Full time

    About the JobWe are seeking a highly skilled Financial Planning and Budgeting Expert to join our team at New York Technology Partners. This long-term contract opportunity requires 10+ years of experience in implementing and supporting Oracle EPM Cloud Services, including EPBCS modules, EPCM, and OIC.As a key member of our finance team, you will collaborate...


  • Malvern, Pennsylvania, United States Savana Inc Full time

    At Savana Inc, we are looking for a talented Software Development Expert to join our team. The estimated salary for this role is $120,000 - $180,000 per year.About the RoleWe are seeking an experienced Software Engineer to design, develop, and maintain our core products: Core Platform, Banker Experience, Customer Experience, Teller Experience, and Banking...


  • Malvern, Pennsylvania, United States Syntricate Technologies Full time

    Senior Java Software Engineer - AWS Cloud ExpertAt Syntricate Technologies Inc., we're looking for an experienced Senior Java Software Engineer to lead our team in developing cutting-edge cloud-based applications. As an AWS expert, you'll be responsible for designing, implementing, and maintaining scalable cloud infrastructure using Java 8 and above, Spring...


  • Malvern, Pennsylvania, United States Goli Tech Full time

    Role DescriptionThe Automated Control Assurance Expert will be responsible for analyzing, interpreting, and reporting on the results of the testing, as well as conducting root cause analysis, identifying control gaps and deficiencies, and evaluating inherent and residual risk for Gen AI technology reviewed.


  • Malvern, Pennsylvania, United States Georgia IT Inc Full time

    We are currently hiring a Web Application Development Expert to join our team at Georgia IT Inc. As a key member of our development team, you will be responsible for analyzing, designing, developing, and implementing external facing web applications that meet the highest standards of performance and functionality.The successful candidate will have at least...


  • Malvern, Pennsylvania, United States JobRialto Full time

    About JobRialtoAt JobRialto, we're committed to delivering exceptional solutions that meet the evolving needs of our clients. Our team of experts works tirelessly to provide top-notch services and support.Job SummaryWe're seeking a skilled COBOL Developer to join our team. The ideal candidate will have extensive experience in software development and...


  • Malvern, Pennsylvania, United States CyberTec Full time

    We are looking for a technical expert to lead our Appian development efforts at CyberTec. As an Appian platform specialist, you will be responsible for providing technical expertise in Appian, ensuring the viability of IT deliverables, and participating in design, code, and test inspections throughout the life cycle.