Retail Sales Associate

3 days ago


Canton, Georgia, United States Kirkland's Full time
About the Role

The primary responsibility of a Sales Associate at Kirkland's Home is to deliver exceptional customer experiences while assisting with various aspects of store operations and merchandising under the guidance of the management team.

Sales Associates are key drivers of sales growth by adapting to multiple roles, including selling, cashiering, replenishing, setting floorsets, and cleaning. Providing top-notch customer service in both in-store and online shopping experiences remains our top priority.

Key Responsibilities:

  • Supports and values Customer Service in both the in-store and online shopping experience
  • Actively engages with all customers, modeling exceptional selling behaviors
  • Greets every customer with enthusiasm, maintains a positive attitude, and responds appropriately to customer cues
  • Educates each customer on loyalty programs, current promotions, and merchandise assortment to build the basket
  • Supports the company's branding by treating all customers and coworkers respectfully and professionally
  • Achieves or exceeds goals associated with company initiatives and programs
  • Assists in receiving merchandise safely, efficiently, and on time
  • Helps maintain an efficient and organized sales floor and stockroom
  • Maintains merchandise presentation, pricing, and inventory accuracy
  • Champions and demonstrates commitment to Kirkland's Home Values: Customer Commitment, Caring Culture, Winning Attitude, and Innovative Spirit


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