Account Associate

13 hours ago


Collierville, Tennessee, United States State Farm Insurance Full time
Job Summary: As an Account Associate at State Farm Insurance, you will be responsible for providing exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner.

Key Responsibilities:

- Assist customers with their insurance needs by providing accurate and timely information
- Process policy changes and updates in the system
- Handle incoming calls and emails from customers regarding policy inquiries and claims
- Collaborate with team members to resolve customer issues and ensure customer satisfaction
- Maintain customer records and update information as needed
- Stay up to date with insurance products and industry trends to effectively assist customers
- Follow company policies and procedures to ensure compliance with regulations and guidelines
- Meet or exceed performance goals and targets set by the company

Requirements:

- Strong communication and problem-solving skills
- Ability to work in a fast-paced environment
- Knowledge of insurance products and industry trends
- Ability to work collaboratively as part of a team

About State Farm Insurance:

State Farm Insurance is a leading provider of insurance services, dedicated to providing exceptional customer service and support. We are committed to helping our customers achieve their goals and protect their assets.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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