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Dining Room Assistant

2 months ago

Chicago, Illinois, United States City Experiences Full time
About the Opportunity

The Server Assistant plays a vital role in ensuring the smooth operation of our dining rooms on board our cruise ships. As a key member of our service team, you will be responsible for providing exceptional hospitality to our guests and supporting our servers in delivering an outstanding dining experience.

Key Responsibilities
  • Provide Exceptional Guest Service: Deliver exceptional hospitality to guests, ensuring their needs are met and exceeded.
  • Support Servers: Assist servers in delivering food and beverage items, maintaining a clean and safe environment, and providing information to guests.
  • Maintain a Clean and Safe Environment: Ensure the cleanliness and safety of all common areas and service stations, including the dining room, galley, and other public areas.
  • Set Up and Break Down Dining Areas: Assist in setting up and breaking down dining areas, including moving furniture and other equipment as needed.
  • Provide Information to Guests: Offer information to guests about menu items, order of service, entertainment options, and other relevant information.
  • Meet Appearance Standards: Maintain a professional appearance, adhering to our company's appearance standards.
  • Assist with Guest Greeting and Seating: Assist in greeting and seating guests, ensuring a warm and welcoming experience.
Requirements
  • High School Diploma or Equivalent: Must have a high school diploma or equivalent.
  • Previous Restaurant Experience: Previous experience in a restaurant or hospitality setting is preferred.
  • Energetic and Enthusiastic Personality: Must have an energetic and enthusiastic personality, with a strong commitment to providing exceptional guest service.
  • Ability to Work in a Fast-Paced Environment: Must be able to work in a fast-paced environment, with the ability to multitask and prioritize tasks effectively.
  • Physical Demands: Must be able to lift furniture and other heavy items, as well as stand for long periods of time.