Customer Service Expert

1 week ago


Hibbing, Minnesota, United States Lowe's Full time
About the Role: As a Customer Service Associate at Lowe's, you will play a critical role in delivering exceptional customer service and supporting the sales process. You will be responsible for greeting customers, answering questions, and assisting with transactions. The estimated salary range for this position is $15-$21 per hour, depending on factors such as location, experience, and qualifications.

Responsibilities:
  • Welcome customers to Lowe's, answer questions, and deliver friendly and professional customer service.
  • Assist customers with locating and handling merchandise
  • Down stock merchandise by looking for empty areas on shelves and replenishing supplies
  • Process orders and deliveries accurately so customers receive merchandise as expected and on time

Requirements:
  • 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
  • 6 Months Experience using common retail technology, such as smart phones and tablets
  • Reading, writing, and performing basic arithmetic (addition and subtraction)
  • Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties

Benefits:
  • Health, dental and vision insurance
  • Life and disability insurance
  • Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
  • Flexible spending and health savings accounts
  • 401(k) Retirement account with company match
  • Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs


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