Valet Driver

2 months ago


Lufkin, Texas, United States Reimagined Parking Full time
Job Summary

We are seeking a skilled Valet Driver to join our team at Reimagined Parking. As a Valet Driver, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.

Key Responsibilities
  • Retrieve keys from guests and issue tickets or enter customer information using electronic devices.
  • Provide excellent customer service by building rapport with guests, addressing inquiries, and providing directions when necessary.
  • Act as a brand ambassador by interfacing with guests, opening vehicle doors, and unloading vehicles.
  • Deploy vehicle safety and security procedures to direct traffic, barricade positions, and park guest cars in applicable spaces.
  • Meet and greet all guests upon arrival, open vehicle doors, and assist with unloading vehicles when necessary.
  • Park guest cars in appropriate spaces, ensure safe operation of guest vehicles, and inspect vehicles for preexisting damage.
  • Quickly retrieve vehicles for waiting guests, assist with loading luggage or personal items, and provide directions to nearest highways or destinations.
  • Direct traffic, position barricades, and arrange for towing services when necessary.
  • Immediately report any incidents or claims to Operations Manager or Shift Lead.
  • Request and collect relevant fees for use of service.
  • Assist in reconciling end-of-shift revenue against ticket distribution.
Requirements
  • At least 18 years of age.
  • Valid driver's license.
  • Ability to operate manual transmission vehicles.
  • Excellent customer service and communication skills.
  • Ability to verbally communicate with guests.
  • Acceptable driving record and motor vehicle report (MVR).
  • Ability to learn quickly and use sound decision-making to thrive in fast-paced environments.
  • Ability to operate guest vehicles requiring normal coordination.
  • Previous valet experience preferred.
Benefits
  • Comprehensive Medical, Dental, and Vision Plans.
  • Life and Disability Insurance.
  • 401K Plan with Generous Employer Match and Immediate Vesting.
  • Generous Paid Time Off (PTO).