Valet Driver
2 months ago
Lufkin, Texas, United States
Reimagined Parking
Full time
Job SummaryWe are seeking a skilled Valet Driver to join our team at Reimagined Parking. As a Valet Driver, you will be responsible for ensuring the safe and efficient parking of guest vehicles while delivering exceptional customer service.
Key Responsibilities- Retrieve keys from guests and issue tickets or enter customer information using electronic devices.
- Provide excellent customer service by building rapport with guests, addressing inquiries, and providing directions when necessary.
- Act as a brand ambassador by interfacing with guests, opening vehicle doors, and unloading vehicles.
- Deploy vehicle safety and security procedures to direct traffic, barricade positions, and park guest cars in applicable spaces.
- Meet and greet all guests upon arrival, open vehicle doors, and assist with unloading vehicles when necessary.
- Park guest cars in appropriate spaces, ensure safe operation of guest vehicles, and inspect vehicles for preexisting damage.
- Quickly retrieve vehicles for waiting guests, assist with loading luggage or personal items, and provide directions to nearest highways or destinations.
- Direct traffic, position barricades, and arrange for towing services when necessary.
- Immediately report any incidents or claims to Operations Manager or Shift Lead.
- Request and collect relevant fees for use of service.
- Assist in reconciling end-of-shift revenue against ticket distribution.
- At least 18 years of age.
- Valid driver's license.
- Ability to operate manual transmission vehicles.
- Excellent customer service and communication skills.
- Ability to verbally communicate with guests.
- Acceptable driving record and motor vehicle report (MVR).
- Ability to learn quickly and use sound decision-making to thrive in fast-paced environments.
- Ability to operate guest vehicles requiring normal coordination.
- Previous valet experience preferred.
- Comprehensive Medical, Dental, and Vision Plans.
- Life and Disability Insurance.
- 401K Plan with Generous Employer Match and Immediate Vesting.
- Generous Paid Time Off (PTO).