Member Service Representative

5 days ago


Williston, Florida, United States EastRise Federal Credit Union Full time
Job Summary: We are seeking a highly skilled Member Service Representative to join our team at EastRise Federal Credit Union. As a Member Service Representative, you will be responsible for providing exceptional service to our members by conducting transactions, answering questions, and resolving issues. This is a full-time position with a competitive salary and excellent benefits.

Job Description:
The Member Service Representative will work closely with our members to understand their financial needs and provide solutions to help them achieve their goals. This will involve conducting transactions such as deposits and withdrawals, answering questions about our products and services, and resolving any issues that may arise. The successful candidate will have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment.

Key Responsibilities:
  • Provide exceptional service to members
  • Conduct transactions such as deposits and withdrawals
  • Answer questions about credit union products and services
  • Resolve issues and concerns

Requirements:
  • High school diploma or equivalent required
  • Previous customer service experience preferred
  • Previous cash handling experience
  • Ability to work in a fast-paced environment

Benefits:

Medical, dental, vision, 401k match, vacation time, student debt relief, and continuing education resources.



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