Patient Access Navigator

2 weeks ago


La Habra, California, United States Vista Community Clinic Full time

Overview:

Vista Community Clinic is a private, non-profit, multi-specialty outpatient clinic providing comprehensive, high-quality healthcare services in a community-based setting. Our mission is to advance community health and hope by providing access to premier health services. We are seeking dedicated, motivated, and enthusiastic team players who want to make a difference in the community.

Responsibilities:

  • Assist community residents in completing eligibility and application packets for healthcare insurance enrollment or renewal.
  • Provide education and guidance on the documents necessary for the eligibility process and available healthcare insurance options.
  • Act as a liaison between the patient, healthcare insurance group, and VCC for enrollment information and maintenance of healthcare insurance.

Qualifications:

  • High school graduate or equivalent.
  • Bilingual English/Spanish.
  • Willingness and ability to complete certification as a Covered California Certified Enrollment Counselor (CEC).
  • Minimum two years' experience in customer service, social services, or community volunteer work.
  • Valid California driver's license, current vehicle insurance, and reliable transportation.

Preferred Qualifications:

  • Covered California Certified Enrollment Counselor (CEC) certification.

Required Skills and Knowledge:

  • Knowledge of community health centers, public assistance programs, state and federal regulations, and managed care systems.
  • Strong interpersonal and organizational skills.
  • Basic computer knowledge, internet use, and MS Office.

Compensation:

  • $21 per hour.


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