Retail Stock Associate

4 weeks ago


Byron Center, Michigan, United States Gap Inc. Full time
About Gap Inc.

Gap Inc. is a leading American clothing and accessories retailer. We're committed to providing a workplace free from harassment and discrimination, and we're dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds.

The Role

In this role, you will execute operational and merchandising processes effectively and efficiently, and ensure a neat, clean, and organized stockroom and sales floor. Your goal is to create a seamless experience between back of house and the sales floor to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

Key Responsibilities
  • Maximize the company sales growth and profitability by maintaining the stockroom and sales floor, and facilitate the flow of product to provide an engaging experience to every customer
  • Perform duties associated with receiving and processing shipment, stocking merchandising, and supporting the sales floor, fitting room, and check out, as required
  • Assist and support the execution of the store's merchandising floor plans
  • Leverage omni channel offerings to deliver a frictionless customer experience
  • Maintain an awareness of current product in all departments
  • Support and model excellent service by exhibiting a positive attitude and enthusiasm toward the job and company to both internal and external customers in all forms of communication
  • Courteous and responsive to internal/external requests
Requirements
  • Good communicator with the ability to utilize technology effectively and engage with your team and customers to meet goals
  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
  • Organized and strong time management skills
  • Able to handle customer interactions and potential issues/concerns courteously and professionally
  • Use basic information-gathering skills to solve problems
  • Ability to learn procedural knowledge acquired through on-the-job training
  • Available to work a flexible schedule to perform stock and merchandising tasks, including weekends and holidays, early morning, or late-night shifts (differs per store)
Benefits

Gap Inc. offers a competitive benefits package, including merchandise discount for our brands, one of the most competitive Paid Time Off plans in the industry, employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice, extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay, employee stock purchase plan, medical, dental, vision and life insurance, and more.


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