Career Services Liaison

3 weeks ago

Malden, United States Action for Boston Community Development Full time
Job Overview

Action for Boston Community Development (ABCD) is seeking a highly skilled Business Service Representative to join our team. This role plays a vital part in connecting job seekers with employers and providing the tools and resources needed to start a career, increase skills, or find a new job.

About the Role

This position is responsible for marketing and promoting the Career Centers to employers and utilizing business information to assist the team in career coaching. The ideal candidate will have excellent communication skills and be able to work effectively as part of a business services team.

Main Responsibilities
  • Responsible for marketing and promoting the Career Centers to employers and utilizing business information to assist the team in career coaching.
  • Participate in local strategic planning for employer demand-driven programs, training, and services in our region.
  • Contact employers to assess their needs and provide information on various services available through the Public Workforce System.ca
  • Provide various services to businesses including job order posting, job referrals, recruitments, job fairs, referral to partners, apprenticeships, labor market information, and other services as needed. Respond to incoming requests from employers in our region.
  • Ensure Career Center staff are aware of employers' needs and job order specifications to facilitate prompt and effective servicing of job orders.
  • Work collaboratively with team members to facilitate placement of Career Center customers into open positions.
  • Conduct and/or coordinate group presentations to employers.
  • Plan, organize, and conduct job fairs, special events, and recruitments to provide large-scale labor exchange opportunities for both employers and job seekers.
Requirements
  • A minimum of a High School Diploma or equivalent and three years of customer service or relevant experience is required.
  • An Associate's or Bachelor's degree in human services, public administration, business management, or related field preferred but not required.
  • At least 2 years of experience working in a career center, providing services to businesses, or other related experience preferred but not required.
  • Ability to function effectively as part of a business services team.
  • Knowledge and experience with WIOA (and other Career Center Programs) regulations, programs, guidelines, and administrative requirements are preferred.
  • Ability to work sensitively and effectively with individuals of diverse social, economic, and cultural backgrounds.
Why Join Our Team?
  • Make a Difference: Every day, your work directly impacts the lives of thousands in the Greater Boston community, empowering them and making positive, lasting change.
  • Inclusive Environment: ABCD values the diversity of its workforce, with an inclusive culture that respects individuality and promotes collaboration.
  • Continuous Learning: We offer numerous training and development opportunities, ensuring our staff remain at the forefront of community action methodologies and strategies.
  • Comprehensive Benefits: At ABCD, we take care of our own, providing a competitive benefits package, including health coverage and retirement plans.
  • A Legacy of Impact: Join an organization that boasts a legacy spanning over half a century, consistently championing the rights and needs of our community's most vulnerable.
  • Teamwork & Camaraderie: Be a part of a passionate team, united in their mission to combat poverty, and ensure every individual can reach their fullest potential.

The estimated salary range for this role is between $65,000 and $80,000 per annum, depending on experience.

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