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IT Infrastructure Specialist

2 months ago

Earth City, Missouri, United States Numotion Full time
Job Summary

We are seeking a highly skilled and motivated Infrastructure Systems Administrator to join our team at Numotion. As a key member of our IT department, you will be responsible for the design, implementation, and maintenance of our enterprise data network's access layer, as well as providing day-to-day operational support for our mission-critical business systems.

Key Responsibilities
  • Systems Administration
    • Perform troubleshooting, technical support, and maintenance of server operating systems, applications, and hardware.
    • Resolve elevated Help Desk incidents, change management requests, or problem tickets as assigned.
    • Administration of Information Technology-related Infrastructure to meet business growth requirements.
    • Develop, implement, and maintain technical solutions based on business and end-user requirements, using established change control process.
    • Perform preventative maintenance, including backups and patching of all IT systems as required.
    • Conduct or assist with technical and business analysis of new products and systems.
    • Assess utilization trends and make appropriate design and implementation recommendations to scale the architecture.
    • Assist in the planning and management of all aspects of Network and Telephony projects.
    • Lead problem-solving efforts involving vendors and internal staff.
    • Ensure networks are highly available and meet the performance requirements of the business.
    • Develop procedures and standards for supporting the organization's IT Infrastructure.
    • Stay current with technological developments and provide recommendations about how the organization can benefit from new technology solutions.
    • On-Call and after-hours support of Systems and Network Infrastructure.
  • Network Administration
    • Manage LAN/WAN hardware equipment, including routers, switches, firewalls, load balancers, and wireless network equipment.
    • Responsible for implementation, planning, and capacity management of the telecommunications environment.
    • Establish operational best practices and standard operating procedures for deployment, support, break-fix, and management of the company network.
    • Hold vendors and telecom carriers accountable to resolve systemic issues, bugs, and abnormally high failure rates.
Requirements
  • Bachelor's degree or equivalent experience in a related field.
  • A minimum of 2 years supporting an enterprise systems and network environment.
  • Working knowledge of PCs, Servers, Operating Systems, Active Directory, Backups, VMware, SharePoint, Exchange, Citrix, scripting (VBS, PowerShell), LANs, WANs, MPLS, VOIP, and SIP.
  • TCP/IP, BGP, OSPF, MPLS, IPSEC, and other networking protocols.
  • Knowledge of networking hardware, including Cisco routers, switches, firewalls, VPN, application acceleration, and management platforms.
  • VMware administration.
  • Storage (SAN, NAS, DAS) experience preferred.
  • System security best practices.
  • Knowledge of industry best practices and frameworks (Active Directory, Group Policy, Scripting, Exchange, etc.).
  • Ability to monitor, troubleshoot, and maintain systems, networks, to ensure efficient operations.
  • Working knowledge of protocol analyzers and network monitoring software preferred.
  • Specific knowledge of load balancing platforms, such as F5 and Citrix, preferred.
  • Plans, documents, and tests upgrades, patches, and backup/recovery plans for systems and networking infrastructure.
  • Develop documentation of systems, policies, and procedures.
  • Effective time management skills, and an interest in Project Management.
  • Excellent communication skills, capable of explaining simple procedures both verbally and in writing.
  • Strong work ethic and self-motivated.
  • Ability to interact professionally with a diverse group consisting of executives, managers, and co-workers.
  • Ability to manage multiple projects simultaneously with frequently changing priorities, in a fast-paced environment.
  • Able to think quickly, assess a situation, and make a sound decision in complex environments.
What We Offer

At Numotion, we offer competitive compensation packages, including medical, dental, and vision insurance, short-term and long-term disability, a 401(k), and life insurance. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is an equal opportunity employer and a drug-free workplace. Candidates are required to pass a drug test before beginning employment.