Valet Parking Supervisor

5 days ago


Raleigh, North Carolina, United States Evolution Parking & Guest Services Full time
Job Title: Valet Ramp Captain

Estimated Salary: $45,000 - $60,000 per year.

Job Description:

We are seeking a highly motivated and organized Valet Ramp Captain to join our team at Evolution Parking & Guest Services. As a Valet Ramp Captain, you will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional customer service that exceeds our client's expectations.

Main Responsibilities:

  • Establish Positive Relationships: Consistently deliver outstanding customer service to all guests, co-workers, and clients.
  • Greet Guests: Welcome guests in a professional and friendly demeanor upon arrival and departure.
  • Lead by Example: Provide strong leadership and guidance to enhance the team's performance.
  • Maintain Traffic Flow: Monitor and maintain efficient traffic flow throughout the valet staging area.
  • Supervise Operations: Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
  • Park Vehicles: Retrieve and park vehicles in designated areas cautiously.
  • Follow Standards: Adhere to appearance and attendance standards as set forth by Evolution Parking & Guest Services.

Requirements:

  • Education: Associate's Degree, High School Diploma, or GED required, or relevant working experience.
  • Experience: 2+ years in a management position, with experience in valet parking, valid US Driver's License, and HRIS platform experience.
  • Skills: Strong customer service, leadership, and organizational skills, excellent oral and written communication, technology proficiency, attention to detail, and multitasking abilities.

Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to protected categories.



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