Installation and Service Technician
3 weeks ago
We are seeking an experienced Field Service Technician to join our team at MetalForming. As a key member of our customer support team, you will play a vital role in ensuring the successful installation, maintenance, and operation of our metal fabrication equipment. The ideal candidate will possess strong technical expertise, excellent communication skills, and a customer-focused mindset.
Salary Range
The estimated annual salary for this position is between $65,000 and $85,000, depending on qualifications and experience. Our compensation package includes a comprehensive benefits program, opportunities for professional growth, and a rewarding work environment.
Responsibilities
- Travel to customer sites to install and commission new equipment
- Perform routine maintenance tasks to prevent equipment downtime
- Conduct thorough training sessions with customers on equipment operation and maintenance
- Collaborate with internal stakeholders to resolve technical issues and improve customer satisfaction
Requirements
- Bachelor's degree in a relevant field (e.g., engineering, mechanics)
- At least 3 years of experience in a similar role or related industry
- Proven track record of providing exceptional customer service
- Strong analytical and problem-solving skills
- Ability to work effectively in a fast-paced environment
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