Customer Service Representative

1 day ago

Columbia, South Carolina, United States Cool Care Heating, Air, Plumbing & Refrigeration Full time
Job Overview

Cool Care Heating, Air, Plumbing & Refrigeration is seeking a highly skilled Customer Service Specialist to join our team. As a key member of our office staff, you will be responsible for providing exceptional customer service, supporting our field personnel, and ensuring seamless communication with our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Collaborate with our field team to schedule service calls and ensure timely completion of work
  • Enter customer information and service needs into our CRM system
  • Communicate with customers to confirm arrival times of technicians and schedule annual maintenance services
  • Participate in after-hours call rotation to provide support to our customers

Requirements:

  • High school diploma or equivalent
  • 2+ years of customer service experience
  • Scheduling and coordination experience
  • Proficiency in computer software and CRM systems
  • Excellent communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment

What We Offer:

  • Competitive hourly rate
  • Medical insurance with 75% employer contribution
  • Supplemental insurance options
  • 6 paid holidays
  • 80 hours of paid time off
  • Professional development opportunities

Work Environment:

Cool Care Heating, Air, Plumbing & Refrigeration is a family-owned business with a reputation for honesty and ethics. Our office is a dynamic and supportive environment where you will have the opportunity to grow and develop your skills.

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Terminix Service, Inc. Full time

    Job Title: Customer Care SpecialistTerminix Service, Inc. is seeking a highly skilled and customer-focused Customer Care Specialist to join our team in Awendaw, SC. As a key member of our office team, you will be responsible for providing exceptional customer service to our clients, handling medium to high call volumes, and developing and nurturing customer...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Combined, a Chubb Company Full time

    Customer Service Contact Center RepresentativeCombined, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Combined, a Chubb Company Full time

    Customer Service Contact Center RepresentativeCombined Insurance, a Chubb Company, is seeking a highly skilled Customer Service Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to our policyholders.Key...

  • Customer Service Representative

    1 month ago

    Columbia, South Carolina, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.Responsibilities:Provide...

  • Customer Service Representative

    1 month ago

    Columbia, South Carolina, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a representative, you will be the first point of contact for our customers, providing exceptional service and support to help them achieve their financial goals.Responsibilities:Provide...

  • Customer Service Representative

    3 weeks ago

    Columbia, South Carolina, United States Drive DeVilbiss Healthcare Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Drive DeVilbiss Healthcare. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, resolving their inquiries and issues in a timely...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Preferred Appliance Sales and Repair - APS Full time

    Customer Service RepresentativeWe're seeking a highly motivated and customer-focused individual to join our Service Department as a Customer Service Representative. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Provide exceptional customer service via phone,...

  • Customer Service Representative

    1 month ago

    Columbia, South Carolina, United States Circle K Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    2 weeks ago

    Columbia, South Carolina, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a friendly and motivated Customer Service Representative to join our team at Domino's Franchise. As a key member of our team, you will be responsible for providing exceptional customer service, answering phones, and ensuring a positive experience for our customers.Responsibilities:Answering...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Socket Telecom, LLC Full time

    {"h1": "Customer Service & Sales Representative", "p": "At Socket Telecom, LLC, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service & Sales Representative. In this role, you will be responsible for generating new sales, starting new services, and assisting with service billing...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, both over the phone and in-person.Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    3 days ago

    Columbia, South Carolina, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, both on the phone and in-person.Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States PrideStaff Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at PrideStaff. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving their issues in a professional and timely manner.Key Responsibilities:Answering inbound calls from customers in a professional...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Drive DeVilbiss Healthcare Full time

    Customer Service RepresentativeDrive DeVilbiss Healthcare is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and resolving any issues that may arise.Main...

  • Customer Service Representative

    2 days ago

    Columbia, South Carolina, United States Security Finance Full time

    Customer Service Representative OpportunityWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, both on the phone and in-person.Responsibilities:Provide outstanding customer...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Conduent State & Local Solutions, Inc Full time

    Customer Service RepresentativeConduent State & Local Solutions, Inc is seeking a Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Conduent State & Local Solutions, Inc Full time

    Customer Service RepresentativeConduent State & Local Solutions, Inc is seeking a Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...

  • Customer Service Representative

    3 days ago

    Columbia, South Carolina, United States Conduent Full time

    Customer Service RepresentativeConduent is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients and their customers.Key Responsibilities:Respond to customer inquiries in a call center...

  • Customer Service Representative

    4 weeks ago

    Columbia, South Carolina, United States Conduent State & Local Solutions, Inc Full time

    Customer Service Representative OpportunityConduent State & Local Solutions, Inc is seeking a highly skilled Customer Service Representative to join our team. As a key member of our call center team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a...