Security Officer

4 weeks ago


Decatur, Illinois, United States Trident Security Solutions LLC Full time
Job Summary:

Trident Security Solutions LLC is seeking a highly skilled and reliable Security Officer to join our team. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our clients and their employees. This is a full-time hourly non-exempt position that reports directly to the Field Quality & Compliance Supervisor.

Key Responsibilities:

Familiarize yourself with post orders and any pass down notes, memos related to the site and post.
Provide Tier-1 customer service to client employees, customers, co-workers, visitors with questions, directions, and general inquiries.
Receive and document customer questions or concerns and escalate them to the appropriate Trident representative and/or Site POC.
Ensure all issues and complaints are fully documented and properly escalated to Trident and the Client.

Requirements:

Must have a high school diploma or equivalent.
Previous security experience is preferred.
Must obtain an ASRB Guard Card within 30 days of being hired.
Must possess/maintain a valid ASRB Guard Card at 30 days of active employment and for as long as employed.
Must possess/maintain a valid Alabama Driver's License.

Working Environment:

This is a physical job that requires the ability to work in different environments and terrains, as well as frequent travel between client buildings and/or campuses. You are required to work inside and outside, regardless of weather conditions. You are required to sit, stand, and walk for long periods of time. Flexibility and willingness to work weekends and holidays, and overtime, when needed.

Reporting Structure:

The Security Officer is a full-time hourly non-exempt position that reports directly to the Field Quality & Compliance Supervisor.
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