ERP Project Manager

1 day ago

Rochester, New York, United States ComTec Solutions Full time
About ComTec Solutions

We are a leading provider of IT services and technology solutions that help businesses streamline their operations, gain real-time insights, and achieve their goals with speed, agility, and confidence.

With nearly 30 years of experience, our team has a deep understanding of the challenges facing modern manufacturing businesses, and we use that knowledge to provide meaningful solutions that accelerate growth.

We are an Epicor Certified Platinum Partner with the expertise and resources to deliver powerful, agile ERP implementations that will automate your processes, resulting in improved productivity and an unparalleled customer experience.

We also provide top-notch managed IT services, including overseeing your technology landscape and putting in place best practices for cybersecurity, cloud hosting, and network management.

Job Summary:

We are seeking a highly skilled Project Manager to lead our ERP implementation projects. As a Project Manager, you will be responsible for delivering multiple complex concurrent ERP projects on time, on budget, and to the agreed scope.

Key Responsibilities:

  • Plan, organize, lead, and monitor the activities of the project team analysts
  • Maintain overall management of the client relationship, project schedule, budget, and scope
  • Ensure that sufficient resources and budget are available for completing all project activities
  • Act as liaison and central focal point for internal stakeholders, including Support, Development, Executive Management, and Finance
  • Prepare management deliverables, including Project Plans, Project Change Orders, and Project Lists, and use these deliverables to conduct the project
  • Notify client stakeholders of project issues and submit recommendations to resolve them
  • Maintain regular contact with the Client Project Manager, providing the status of project progress
  • Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
  • For approved Project Change Orders, update all documentation and project work plan to reflect changes in requirements and commitments
  • Champion and adhere to implementation methodology
  • Ability to identify Risk and manage/mitigate
  • Ensure project-related documentation is updated and delivered on-time
  • Assist with development of Project Management disciplines as required

Additional Responsibilities:

  • Act as liaison and central focal point for Epicor resources, including scheduling, secondary installation, configuration, and training
  • Maintain daily timesheet and expense report entries and submit them accurately and timely
  • Other duties as required

Requirements:

  • High level of proficiency in MS Office, MS Project, and SharePoint
  • Experience in managing stakeholders
  • Demonstrated ability to manage and reduce project risk
  • Strong written and verbal communication skills
  • Pleasant and professional demeanor in all client and internal communications
  • Ability to multitask
  • Intellectually resourceful with sound judgment and effective decision-making abilities
  • Independent worker and able to work effectively on daily tasks without direct supervision
  • Strong organization skills and ability to operate efficiently throughout daily tasks
  • In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
  • Demonstrates empathy with team members in a professional manner at all times
  • Work well with clients at all levels
  • Operates with client satisfaction in mind
  • Energetic, enthusiastic, and results-oriented
  • Strong troubleshooting and analytical skills

Education, Experience, & Knowledge:

  • Bachelor level degree
  • PMP/Prince Certification preferred
  • 5-10 years of relevant experience
  • ERP experience preferred

Work Environment/Physical Demands:

  • Use of computer and office equipment
  • Ability to remain calm in stressful situations
  • Performs all administrative functions expected at this level

Additional Requirements:

  • Ability to schedule for evening or weekend work occasionally
  • Valid driver's license in your state of residence and reliable personal vehicle

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