Arkansas Government Job: Service Representative

16 hours ago


Van Buren, Arkansas, United States Arkansas Government Job Full time
Job Overview
As a Service Representative with the Arkansas Government, you will play a vital role in ensuring the efficient processing of child support cases. Your primary responsibility will be to examine evidentiary records, contracts, tax returns, and child support case management activities to verify accuracy and compliance with laws and regulations.

**Key Responsibilities:**
  • Examines evidentiary records, including tax returns, applications, forms, vouchers, records, and reports to verify accuracy and compliance with laws and regulations.
  • Explains applicable laws or program requirements to taxpayers, law enforcement personnel, or revenue agents, or child support customers.
  • Computes taxes, penalties, interest, or refunds due and prepares forms to bill or refund taxpayer.
  • Corrects tax returns, forms, contracts, and evidentiary records for taxpayers.


**Requirements and Qualifications:**
The formal education equivalent of a high school diploma is required. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. Other job-related education and/or experience may be substituted for all or part of these basic requirements upon approval of the Qualifications Review Committee.

Estimated Salary: $32,405.00 - $51,686.00 per year.

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