Housekeeping Associate
4 weeks ago
At Hilton Grand Vacations, we're seeking a highly motivated and detail-oriented Houseperson to join our team. As a Houseperson, you will be responsible for maintaining the cleanliness and organization of our resort, ensuring a comfortable and welcoming environment for our guests.
Key Responsibilities:- Attend to guest requests and provide exceptional customer service
- Identify and report maintenance issues in public areas and guest rooms
- Restock linens, towels, and supplies, and transport them to and from Operations and the Buildings
- Properly maintain work carts and stations to optimize appearance and efficiency
- Ensure compliance with all federal, state, and local laws, including OSHA
- Clean guest corridors, landings, and stairwells, deliver guest requests, vacuum, carpet clean, and perform heavy cleaning of all assigned units, offices, and public areas
- Assist management in maintaining an accurate inventory of linen and supplies
- Adapt communication style to suit different audiences and efficiently communicate with supervisors, coworkers, and guests in English
- Perform job functions with attention to detail, speed, and accuracy
- Work in a fast-paced and sometimes stressful environment, flexible with spontaneous demands from guests
- Physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
- Work in various environmental factors such as humidity, heat, cold, dust, and noise
- Competitive base pay
- Quarterly Service Score Incentive
- Benefits on day one
- Daily Pay* - get your earned pay any time before payday
- Recognition Programs and Rewards
- Discounted Hilton hotel rates worldwide
- 401(k) program with company match
- Employee stock purchase program
- Paid Holidays, Sick days, and Generous Paid Time Off Program
- Tuition reimbursement
- Numerous learning and career advancement opportunities
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. We'd love to hear from you to request accommodation.
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