Theater Concessions Team Member

1 week ago


Miami, Florida, United States IPIC Theaters, LLC Full time
Job Summary:

IPIC Theaters, LLC is seeking a skilled Concessions Attendant to provide exceptional guest service and ensure a memorable experience for all patrons. As a key member of our theater team, you will be responsible for taking food and beverage orders, operating a point of sale system, and maintaining a clean and welcoming environment.

Responsibilities:
Deliver a consistently high level of guest service to all guests in the theater.
Adhere to all company guidelines and standards for serving alcoholic beverages.
Demonstrate mastery of the food and beverage menu and respond to questions about menu items and drink options.
Take accurate orders as requested to ensure guest expectations are met consistently.
Display a comfortable and genuine sales approach, providing insight to popular menu items and making suggestions for additional plates and drink pairings.
Engage with multiple guests, prioritizing interactions and providing outstanding service.
Secure payments and process through the POS in a timely manner.
Act as a peer mentor for new staff members if requested by management.

Requirements:
Previous experience in food service or hospitality is preferred, or a minimum of 6 months experience in a related field.
Previous point of sale system experience is recommended.
Ability to work collaboratively in a fast-paced work environment.
Ability to create memorable guest connections with our food and beverages.
Ability to communicate clearly and professionally with fellow team members and management to provide exceptional guest service.
Ability to work a variable schedule, including weekends and shifts from morning through late night.
Position requires frequent standing, bending/kneeling, lifting, and carrying up to 50 lbs.

Team Member Incentives:
Flexible scheduling
Free telemedicine
Dental and vision benefits
Free movie tickets
Food and beverage discounts at all locations
Discounts through Life Mart and Tickets At Work
Career growth potential and advancement opportunities
Team member recognition programs and rewards
Movie screenings
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