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Dunkin' Donuts Shift Leader

4 weeks ago

Johnson City, Tennessee, United States Dunkin' Donuts Full time
Lead a Dynamic Team at Dunkin' Donuts

As a Shift Leader at Dunkin' Donuts, you will be responsible for guiding our crew members and ensuring a delightful guest experience. You will inspire and coach crew members, playing a pivotal role in their development and the store's success.

Key Responsibilities:
Guide crew members through their shifts, clearly communicating responsibilities, providing feedback, and acknowledging their achievements.
Utilize team members optimally throughout the shift to meet guest needs and maintain service standards.
Assist in training crew members, in line with directives from the Restaurant Manager or Assistant Manager.
Set clear goals and hold team members accountable during your shift.
Ensure that quality, service, and cleanliness standards are consistently met.
Oversee the execution of restaurant standards and marketing initiatives to effectively manage labor and food costs.
Ensure adherence to all policies regarding cleanliness, food safety, and restaurant security.

Requirements:
Strong communicators with effective math and writing skills.
Must be at least 18 years of age and fluent in English.
Flexibility to work various shifts as required.

About Dunkin' Donuts
Dunkin' Donuts is a dynamic and fast-paced environment where you can grow and develop your skills. We are committed to providing our guests with a delightful experience and our crew members with a positive and supportive work environment. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.