Floor Operations Manager

1 week ago


Farmingdale, Maine, United States Restaurant Depot Full time
Job Title: Assistant Floor Manager

At Restaurant Depot, we're committed to providing our customers with Savings, Selection & Service, 7 Days a Week. As an Assistant Floor Manager, you'll play a key role in ensuring that all available product is out for sale, maintained with the strictest freshness policies, and developing relationships with customers that drive sales goals, minimize losses & provide a mutual benefit for all.

Key Responsibilities:
  • Provide exceptional customer service by demonstrating sincerity, patience, and respect in all customer interactions
  • Effectively communicate with customers and respond to questions and requests in a timely manner
  • Operate equipment (e.g., box cutter, knives, scales, compactor, hi-los, scooters, scissor lifts) according to company & OSHA guidelines
  • Follow basic product handling procedures in accordance with company & HACCP policy
  • Assist with product presentation, rotation, labeling & replenishment
  • Ensure in-stock position of available product while monitoring inventory levels through frequent cycle counts
  • Maintain working knowledge of all warehouse equipment
  • Gain and demonstrate a high level of operational execution and product knowledge
  • Ensure consistent execution of all Department operating procedures in accordance with Corporate Audit
  • Utilize accomplished selling skills to secure additional sales and use suggestive selling techniques to increase sales of products
  • Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink
  • Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks
  • Assist department manager with interviewing, hiring & scheduling needs
  • Adhere to all local, state & federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs
Requirements:
  • Ability to develop and train team members, build relationships, utilize skills of team members most appropriately
  • Ability to provide outstanding customer service
  • Ability to manage warehouse operations effectively and efficiently
  • Ability to communicate in a clear, concise, understandable manner, and listen attentively to others, understand material, and provide instructions to team members
  • Ability to operate all equipment necessary to perform the job
  • Ability to work in a fast-paced working warehouse environment
  • Warehouse, retail and/or customer service experience is a plus
  • Must be able to perform basic functions on a handheld scanner, desktop computer and calculator
Work Environment:
  • Requires frequent exposure to cold/freezing temperatures
  • Equipment in motion (forklifts, electric pallet jacks, scooters)
Benefits:
  • Medical, Vision, Dental Insurance
  • Company Matched 401K
  • Vacation, Sick & Personal PTO
  • Bonus Opportunity


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