Customer Service Representative

3 weeks ago


Blanchester, Ohio, United States German American Bancorp Full time
Job Title:

We are seeking a skilled Customer Service Representative to join our team at German American Bancorp. As a key member of our staff, you will play a crucial role in providing exceptional customer service to our clients.

About the Role:

This is an exciting opportunity to build a career in financial services. As a Customer Service Specialist, you will be the first point of contact for clients, responding to their inquiries and resolving any issues they may have. Your excellent communication skills and problem-solving abilities will enable you to provide personalized support and guidance to our clients, ensuring they feel valued and supported.

Key Responsibilities:

Your primary responsibility will be to manage a cash drawer and assist clients with their banking needs, including verifying account information and performing loan and deposit transactions. You will also work closely with colleagues to identify opportunities to better serve our clients, building long-lasting relationships through friendly and meaningful conversations.

Requirements:

To succeed in this role, you must maintain confidentiality, listen closely to understand client needs, and be able to work independently with minimal supervision. We offer competitive salaries and benefits packages, including paid time off, education assistance, and life event coverage. Our employees enjoy access to financial benefits, including 401(k) match, stock purchase plan, loan discounts, and more. Additionally, we offer national and local discounts on various products and services, as well as free checking accounts and discounted bank services. This position is located at our Princeton, Indiana branch, where you will work face-to-face with clients, build strong relationships, and grow your career in financial services.

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