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Event Coordination Specialist

2 months ago

Caledonia, Wisconsin, United States Bear Country Inc Full time
Job Overview

Position Title: Event Coordination Specialist

Location: Bear Country Inc.

Reports To: Events Manager and Groups Manager

Position Summary:

The Event Coordination Specialist is integral to the effective planning, execution, and oversight of group reservations and events at Bear Country Inc. This multifaceted role demands a meticulous individual with outstanding organizational, communication, and customer service abilities. The ideal candidate will excel in managing diverse tasks, delivering exceptional service to clients, and assisting with the administrative functions of the Events and Groups Managers.

Key Responsibilities:

Event Management:

  • Facilitate the organization of group/event reservations and payment processing.
  • Ensure that the venue and facilities are clean, organized, and well-prepared prior to and during events.
  • Oversee event operations, promptly addressing any guest requirements with professionalism.
  • Execute closing procedures post-events to guarantee the venue is secured and ready for subsequent activities.

Client Engagement:

  • Conduct tours for potential clients, providing comprehensive walkthroughs and addressing all venue-related inquiries.
  • Maintain communication with clients regarding upcoming reservations, procedures, and requirements for events.
  • Respond to inquiries through various channels, ensuring timely and professional communication in the absence of the Events or Groups Manager.

Administrative Assistance:

  • Provide administrative support to the Groups Managers, including verifying waivers, preparing group documentation, and entering bookings.
  • Manage on-site group events and field trips, ensuring a seamless and enjoyable experience for all participants.

Additional Responsibilities:

  • Participate in community events to promote Bear Country Inc., engaging with the public and sharing information about our services.
  • Undertake other tasks as assigned by the Events or Groups Manager to enhance the success of events and group bookings.
  • Offer assistance in other departments as needed, including housekeeping and maintenance.
  • Support operations during seasonal events as required.

Qualifications:

  • Previous experience in event management, hospitality, or a related field is advantageous.
  • Strong organizational capabilities with the ability to handle multiple responsibilities simultaneously.
  • Excellent communication and interpersonal skills.
  • Proficiency in event management software and Microsoft Office Suite.
  • Flexibility to work varied hours, including evenings and weekends, as dictated by event schedules.
  • A customer-oriented mindset with a dedication to providing outstanding service.
  • Ability to work independently and collaboratively in a fast-paced environment.

Physical Requirements:

  • Ability to stand and walk for extended periods during events.
  • Capability to lift and transport objects weighing up to 25 pounds.

How to Apply:

Interested candidates are encouraged to submit their resume and a cover letter outlining their relevant experience and suitability for this role.

Join our team and contribute to creating memorable experiences for our clients and guests at Bear Country Inc.