Restaurant Shift Leader

3 days ago


Austin, Texas, United States Firehouse Subs Full time

Restaurant Leadership Role

**About Us**

Firehouse Subs is a restaurant chain that values hearty and flavorful food, heartfelt service, and public safety. Our mission is to carry on our commitment to and passion for:

* Hearty and Flavorful Food
* Heartfelt Service
* Public Safety

**Job Summary**

We are seeking a Shift Leader to join our team. The Shift Leader will be responsible for directing and supervising restaurant crew members on an assigned shift to ensure product quality, operational efficiency, and optimum guest service. The ideal candidate will have at least 2 years of restaurant experience, good customer service skills, and the ability to read company instructions and operate the cash register.

**Key Responsibilities**

* Directs and supervises restaurant crew members on an assigned shift
* Assists in planning and supervising completion of all job task assignments
* Utilizes company-training tools to provide crew members with training
* Maintains restaurant equipment and facility per company guidelines
* Performs regular administrative tasks, including register and safe audits
* Investigates, resolves, and responds to guest complaints

**Requirements**

* At least 2 years of restaurant experience
* Good customer service skills
* Ability to read company instructions and operate the cash register
* High school diploma or GED equivalent required
* Must pass Shift/Team Leader training and be certified

**Why Work for Us?**

Firehouse Subs is a family of franchise operators who share our passion for generously serving food and community. We are committed to supporting local community activities and are proud to be named the No.1 brand in the restaurant industry that Supports Local Community Activities.

**Equal Employment Opportunity**

Firehouse Subs is an equal opportunity employer and welcomes applications from diverse candidates.



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