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Host - Sotto Representative

2 months ago


Cincinnati, Ohio, United States Phoenix Project Cincinnati, LLC Full time

Job Summary:

The Host - Sotto Representative will be the first point of contact for guests, setting the tone for a memorable dining experience. This role requires a professional, friendly, and courteous demeanor to ensure seamless guest interactions.

Key Responsibilities:

  • Assist guests with making, confirming, and cancelling reservations
  • Document special requests and communicate with the team
  • Welcome guests into the restaurant with a warm and inviting atmosphere
  • Seat guests at the proper table and time, displaying a sense of urgency
  • Answer questions and address concerns from guests
  • Execute proper phone, greeting, and seating etiquette

Requirements:

After completing a comprehensive training program, the Host - Sotto Representative will be expected to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.