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Host - Sotto Representative
2 months ago
Job Summary:
The Host - Sotto Representative will be the first point of contact for guests, setting the tone for a memorable dining experience. This role requires a professional, friendly, and courteous demeanor to ensure seamless guest interactions.
Key Responsibilities:
- Assist guests with making, confirming, and cancelling reservations
- Document special requests and communicate with the team
- Welcome guests into the restaurant with a warm and inviting atmosphere
- Seat guests at the proper table and time, displaying a sense of urgency
- Answer questions and address concerns from guests
- Execute proper phone, greeting, and seating etiquette
Requirements:
After completing a comprehensive training program, the Host - Sotto Representative will be expected to possess excellent communication and interpersonal skills, with the ability to work in a fast-paced environment.