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Barista Supervisor, Full-Time
2 months ago
This role is responsible for directing and supervising the activities of all Coffee Shop associates to provide exceptional customer service and achieve sales and profit goals. The successful candidate will ensure that work shifts contribute to the financial best interest of the store and complete all other duties as assigned in a timely manner.
Key Responsibilities:- Inventory Management: Order and maintain inventory control to ensure freshness, product quality, and turnover.
- Quality Control: Check and verify receivables for amount, quality, count, or weight, condition, and store in appropriate areas.
- Beverage Preparation: Brew, mix, blend beverages according to set standards.
- Product Handling: Handle spoiled/damaged products per established guidelines.
- Training and Development: Train others to perform all department activities and functions, including suggestive selling techniques.
- Team Management: Manage the selection, scheduling, and supervision of others to meet or exceed departmental productivity levels.
- Product Knowledge: Have familiarity with all products carried in the department; know differences in price, taste, preparation, use, etc.
- Cleaning and Maintenance: Maintain a clean, attractive, and well-stocked department.
- Education: High school graduate or equivalent (GED)
- Computer Skills: Proficient in computer applications, including email, spreadsheets, etc.
- Communication Skills: Ability to read, write, comprehend, and interpret documents
- Accounting Skills: Accounting/Bookkeeping skills
- Financial Analysis: Interpret/Analyze Financials
- Budgeting: Develop/Manage Budgets
- Leadership: Delegate/Direct/Implement
- Sales Skills: Suggestive Selling/Knowledge of Products
- Attention to Detail: Detail Oriented
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist, and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.
